See what Cruiserd said about their Milgard windows.       5 out of 5 stars!

The service is great

Great service, great peopler

JFrederick 's Milgard windows.       3 out of 5 stars!

Unbelievable need for 6 service calls to get correct window

Our last appointment for replacement of a fogged window was changed the day before from 10/24/16 to 11/14/16. As this replacement is on my country home and I live 75 minutes away, I asked a contractor who had been doing repairs on the home months earlier to meet the service person at this home for me. He had changed his schedule for this appointment. The morning of the 14th he either received from or called to the Milgard servicing shop to confirm the appointment time and was told that they had to change the appointment to another day because the replacement window was at a different shop (in Sacramento and he was in the Bay Area). My contractor said that was totally unacceptable as he had gone out of his way to meet Milgard service men 4 of the 5 previous times they showed up with wrongly measured window or wrongly placed placed mullions that did not match the adjoining set. Reluctantly the service person drove the 100 miles to bring --for the first time-- a correct window that he quickly and properly installed. My daughter met the service man with a wrong window the 5th time . What is unbelievable is that it took the Milgard shop SIX tries to properly fabricate the replacement window and bring it to the job site. Each time someone who does not live there or within 15 or 40 miles had to take 3 or 4 hours out of their day to come and meet the two or three hour service call person -- who may not have been responsible for the improper measurements or fabrication anyway.

However, I give mixed ratings in general due to the above and high marks for the fact that even though the windows were in for 10 years the first time and 15 years this the second time, Milgard has those on two occasion agreeably replaced the window when the seals failed at no cost to me --other than multiple unnecessary trips.

Mountains 's Milgard windows.       5 out of 5 stars!

Great service!

hbgirl 's Milgard windows.       5 out of 5 stars!

great professional service

CCpp2 's Milgard windows.       5 out of 5 stars!

excellent service

Armond was very professional and patient. He was considerate and sweet. He deserves a raise