Milgard Windows in Los Angeles, CADesign |
The service was beyond our expectations!
We built our home 10 years ago and installed 53 Milgard windows. Over time 4 windows developed "leaks" and fogged up. Also, the lock on the sliding patio door no longer locked properly. I called Milgard and they sent "Webber" to scope the job and he was excellent. A couple of weeks later "Frank" and "Alex" showed up to replace the windows and fix the lock. They were in and out in about 1.5 hours. We were kept advised about approximately when they would show up. We would definitely recommend Milgard for anyone building or remodeling a home.
WOW, In this time of talk about customer service but with nothing but talk, Milgard talked the talk and walked the walk WOW
I called into Milgard and the receptionist sent me to service. After I explained my problem. Tereasa looked up my history and I told her what the problem was and she found my info and said a technician would be out on the 8th between 11 and 1. .Don from Milgard, showed up on time and told me what he was going to do.. Examined and checked measurements. removed the panel and replaced it. Checked it out, cleaned the glass and was gone. All in less than one half hour. This is the first time I have used the Milgard service and WOW was I impressed. Keep up the great work and products. Thanks.Jim
Great
From the setting the appointment to having the job complete was great.
Fonzo the tech was polite, fast, clean and friendly.
I'm very happy I chose Milgard for my windows!
Awesome
The date for the service call was scheduled further out than I had hoped (about a 2 week wait). However, on the day of service, the tech made the promised phone call, was out early, was very friendly, but got right to work and had the repair done in a matter of minutes. In a word, he was awesome! Thank you so much.
Hoping all is well
Without seeing a specific problem causing the leak, the technician chalked all possible areas of the leak in hopes that that would resolve the issue. Only a rainstorm will tell us for sure. He did the best that he could.
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