Milgard Windows in Mammoth, CAWhy buy Milgard in Mammoth California Title 24 Breather Tubes |
Excellent
Submitted the request only online and there was quite a delay before I heard back. However once the process started it went very well! Warranty service with Milgard is everything it is advertised to be - awesome!
The staff at Milgard were professional and quick!
The Service Rep on the phone was warm and professional. She was very patient while I was writing down the order number from my affected window. I am just amazed how each window have different order numbers and they refered to Milgard's database of window dimensions, window type (low-E), frame type, etc. This system gives us convienience when the technicians make only one visit to our house! The technicians are professional and neat and they get the job done in minutes!! Thank you!!
Coulda done it myself
On 4 of the 6 casement style windows I have, the plastic spacers between the hinge halves are missing allowing the window todrop down a bit and not close all the way and stick. The window only hits in the lower outside corner. If I pushed the window up on the hinge, back to the spot that it would be in if the little spacers were there, the window closes fine. The tech came out, looked at the hinges and told my wife the window had house had just settled a bit, I was out working. He proceded to use a cats paw pry bar and "tweek" the window 'till it closed. I coulda done that. In my opinion, it's not a proper repair. The hinges are failing, the plastic parts of the hinges are cracking and falling off. The hinges should be replaced, but, the windows do have a lifetime warranty, so I guess as long as they work, it's all good, right? In the attached pics you can see the difference in a good and failed hinge. Also, the "tweek" he did is a patsc. On the completely failed windows, the top now has twice the space as the bottom of the window. Now that the hinge is metal on metal, I fear in the near future the whole bottom side of the window will hit the sill.
I love Milgard!
I was more than impressed with Milgard's support team. They sent a technician to measure the windows to be replaced and then scheduled the replacement of the windows within a week. They were responsive, responsible, and professional. My windows are absolutely beautiful. I have another building that needs windows replaced and I am so in awe of Milgard's guarantee that I will definitely buy the Milgard windows for the other building later this year.
My first dealings with Milgard repair service and could not be happier.
I am a property manager for a 28 unit complex. We have changed about half of our units to new Milgard windows. We spent a little more per window but the Milgard warranties and aftercare was well worth every penny.
additional location information
