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Milgard Windows in Sacramento, CAUpfront Pricing Why 1st Windows Customer Service |
great service
professional, polite and very quick in completing replacement window.
They stand behind their lifetime warranty--great service!
Milgard really stands behind their lifetime warranty. I've had my windows for several years and when I had a problem they came out and fixed it exactly when they scheduled my appointment. Mark Vreeken, the repairman, was very courteous and knowledgeable, and quick with the repair. I highly recommend Milgard!
Top Notch company. . . Top Notch Service!
Great company! Excellent service. They totally stand behind their product. Totally recommend Milgard Windows.
Excellent and timely warrenty repair
Windows are great not the customer service
I called for a warranty fix on a few of my windows back in jan 2017. They took the call and customer service rep said she didn't know what I was talking about and asked to send a video. So I did. She called me back immediately and said she would have to talk to a tech to see what he can see and will call me back within an hour. I didn't hear from her for a month. After calling back numerous times to get this resolved it was 3 months passed before finally a rep figured out what I sent and was showing them was wrong with window. The tech was amazing fixed the problem in a matter of a few mins and fixed any other issues I had like the latches not locking well.. milgard needs to work better with customer service when they say they are going to call you back and give you a estimated time frame it should be within that time frame not forgotten for over a month and having to give me a run around before someone who cares helps. Other than that I love the windows. They are sound proof and being in Arizona i haven't had to turn my AC on yet... which is amazing!
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