Milgard Windows in San Bernardino, CAWho to trust Architectural Detail Warranties |
I was unhappy that I was rescheduled five times for appointments.
My initial contact was great, the service rep that came and measured the windows was great and the installer was great.....getting the windows to my house took 6 months and five cancelled appointments by Milgard.
Service was quick and easy.
After sending in my request via email, I received a phone call from a Milgard representative within 24 hours and a date was set to come to my house and replace the glass in a window. On the date scheduled the Milgard representative arrived on time and it was done within 30 minutes.
Very flexible and responsive. Great result.
Very professional, prompt, courteous and helpful
From the initial phone call to report the problem, Milgard exceeded all expectations. They handled the phone inquiry with precision and friendliness and scheduled the repair time to meet my convenience. The service tech phoned, as promised, when he was 30 minutes away and gave me the precise time he would arrive, and he kept that promise to the minute. The service tech was very professional in his work, knew the process very well and executed the repairs in a manor that showed his well-learned experience. He was friendly and answered whatever questions I had. When he completed the work he cleaned up after himself and asked if their was any other problems he could attend to. I had him look at our triple-slider (not locking well) and he immediately knew what was wrong with it, and repaired it in a few minutes.
Excellence Service
I requested for replacement of a patio door panel because outer glass layer was broken. Response to my initial contact was done within 24 hours. Milgard requested for info in regard to the glass and they subsequently took care of everything once the requested info was provided. I am very happy with the response and the service.
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