Milgard Windows in San Bernardino, CAWho to trust Architectural Detail Warranties |
Lifetime warranty means what it says
We had a Milgard picture window installed in our master bedroom when we remodeled it over 20 years ago. It has a great view of the hills in Rancho Bernardo, but it had developed leaks in the insulation so the inside of the double glass grew streaks and smudges. The technicians, Danny and Kyle, came out and replaced that very quickly and with much expertise, and at no cost to us. We can't say enough about how pleased we are with them and Milgard.
geat service
SERVICE WAS EXCELLENT VERY PROFESSIONAL WORKERSWRE VERY THOUGHTFUL
outstanding service!
the tech knew his job well ....... he was in and out in a very short time . He had the problem fixed, on the spot ,without needing to order any other parts ..... it was well above all expectations .There is no doubt you have a very successful business if all of your techs are that good . Thank you ,the door is just like new !
I was surprised and very happy!
I was expecting a technician to assess the condition of my windows, and tell me if Milgard would be able to replace them. I was happily surprised when he said he had the windows with him that day, and would replace them within a 2 hour period. He was done in 1 hour, and the windows look great!
Excellent technician, exceeded expectations.
Excellent technician, met and exceeded expectations. Milgard home office initial response to the problem was long, bureaucratic and treated the customer as a suspect. In other words not very good telephone response which makes you doubt whether the company stands by its guarantees. The actual person who performed the service was outstanding by any account. In summary, great field service and poor customer service.
additional location information
