See what Malcolm said about their Milgard windows.       3 out of 5 stars!

Ridiculously long wait period

- My complaint was with windows that would not latch schut. The initial contact scheduled a service person to come out 40 days later. This was unacceptable. So I had to go higher up the food chain through my contact at Home Depot. They had to call their service rep and I was able to get someone to come out within a week. I EXPECT SERVICE WITHIN 48 HOURS. Once the person came out I had no problems working with them. However internally they did not communicate, and the service scheduled 40 days later was not scheduled. So I was once again inconvenienced. Keep in mind I sept over $10,000 in window purchase.....

Ducks12 's Milgard windows.       5 out of 5 stars!

Great service

We had a problem with a garden window and the tech who came out to our home was very professional and through. He put on shoe covers before entering our house and completely inspected the window. Very happy with the over all service.

Many thanks!!

Erik 's Milgard windows.       5 out of 5 stars!

warranty is outstanding

the lifetime warranty is the best if it fails milgard will replace it.

Bill73 's Milgard windows.       5 out of 5 stars!

Excellent

My window replacements were carried out on time and with professionalism. There were no paperwork requirements and the technicians were friendly and caring.

Sherwood0987 's Milgard windows.       5 out of 5 stars!

Best warranty experience ever

There are times when a consumer tries to rely on their warrantee and the company finds every excuse to not honor it. Milgard is different. This company knows how to treat a customer right and stands behind their product. Had some defective balancers on our windows and Milgard came through. Steve was the technician who helped us. On the spot I asked him about our sliding door and he checked it over and lubricated it -much smoother now. Our windows work great now. Steve took great care to make sure our house was protected while he worked - wore booties and used a mat to protect our flooring while he worked. This company knows how to treat their customers. Totally impressed with this local Oregon company.