Milgard Windows in San Diego, CAIncrease Property Value |
Excellent service
Im a general contractor who has installed Milgard Touscany windows on four separate homes. All windows installed have zero issues and the clients are completely satisfied.I am currently working on my own home and installed Touscany Milgards. One of my windows was broken.After reporting the damage to Milgard. They set up a claim,service date and reminder. They were professional,came out on the date they scheduled and replaced the glass.I would recommend Milgard to anyone. That's why they are five star rated. Very happy.
Job well done once it was done.
Imagine coming home from a weekend trip to see your sliding door spider webbed with broken glass. After cleaning it up, I went to the Milgard website to find out how to have it replaced. It sent me through a myriad of connections before I had to enter the numbers on the spacer. I received no response for several days. I went back to the site and called the number upon which I got the help that I needed. The only drawback was it would take 3 weeks before they could replace the window. After the 3 weeks were over, the glaziers were here on the day promised and the glass replaced with the door looking like new. The only thing that I wish would change is the 3 week wait.
The tech who arrive was very professional!
While the tech, James, was very professional, I am disappointed with how the information I sent to Milgard for the warranty repair was handled. I took time and care to map all the windows in my house and included specific comments about their issues (with the window numbers included) and attached the detailed information in my request for service. While most of the repairs required replacing the track mechanism of the window, two requests included requests for glass replacement. The tech arrived unaware that this was requested. So now I will have to set aside another day from work when the additional repair date is set.
small issues ,milgard responded quickly ,returned twice for customer satisfaction whether regarding fit or finish. handled both in a friendly and prof
Great Service
Service technician was on time (actually early but called first). Completed job quickly. He was very polite. Definitely recommend their service.
additional location information