Milgard Windows in Mammoth, CAWhy buy Milgard in Mammoth California Title 24 Breather Tubes |
Impressive warranty, prompt service, and well-trained technicians
Overall, I was extremely impressed with Milgard's response to the problem - a leaking seal. There was no hesitation to honor the warranty and replace the window, which was 10 or 11 years old. The only drawback: on the first trip the technician's made to our house, they brought a mis-tagged window that was not the correct size. They had to return several days later with the correct size. Technicians, though, were very friendly and knowledgeable, and even helped fix a problem with another window. We have been very happy with the Milgard windows and now are happy with that the company stands behind them!
The Milgard product is great---but "certification" as a "Milgard Dealer" is meaningless, when the installation is done badly.
We decided that the Milgard product would be the right windows to use when we wanted to replace 24 windows on our nineteen-yr old stucco home. There are only two contractors in the San Antonio, TX area that have been "certified" to sell Milgard windows; unfortunately, we found that "certified" does not mean that the contractor or subs have been specially trained in the installation of Milgard, nor does that mean that the local Milgard sales rep will do anything to advise the subs on proper installation. After many problems [8 weeks, 5 subcontractor teams, caulking smeared on the house stucco, no foam installation used, etc.] we fired our first contractor. The second one was wonderful---his team did the entire job [re-positioned the ones that had been put in, used foam, cleaned up, etc.] in 6 days. The few fixes that Milgard Service Techs had to make were done promptly and professionally.
Excellent service and easy way to contact and get responses.
Excellent service and easy way to contact and get fast responses. Thank you.
Overall good experience; couple of minor problems
Tech arrived on time. Looked at the windows to be replaced and noticed one more that had a problem and replaced that one too. Left a little bit of mess, nothing major. Also someone stepped on and broke one of my plants, one that didn't seem to be in an area where stepping on it couldn't be avoided.
Milgard is fantastic
Having to replace a window is stressful from a homeowner perspective. Little did I know how painless and quick it would be. The Milgard system and its technician are so good that the window was replaced under 15 min without a scratch to my home.
thank you !
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