Milgard Windows in Portland, ORFrame Material Window Design and Style Privacy |
Good. Only reason for not rating excellent was due to time taken to resolve a non-critical issue.
All customer service and service technicians were cordial, courteous and professional. but it took 4 trips to resolve a retractable screen problem.However, they sent an initial team out within 2 days of notification to unlock windows that had been delivered in a locked position.
Their Customer Care Manager was very helpful and courteous in resolving a window problem to our satisfaction.
Excellent response. Very good service
Had one foggy window after seven year old installation. Was immediately replaced at no cost, no questions asked.
Service was great
I suspected the issue with our window would be a simple fix...and thankfully it was. The service tech was great and even offered suggestions on how to maintain our windows for the long haul.
Wow!
Our had our entire home redone, including windows 18 years ago. That is when we chose Milguard. A couple of months ago, we were working with a contractor to remodel our kitchen, and in a discussion we mentioned that we had problems with a couple of our windows. He tadvised us that Milguard guarantees their windows for life. my husband and I sort of chuckled, and thought what the heck let's give Milguard a call. They were so accomodating on the phone and set an appointment. The installers showed up, took measurements, and today came out and replaced 5 windows! No cost to us...What? Are you kidding me? Where else do you find this type of service, and warranty in today's world. They are the Gold standard as far as I am concerned. Highly recommend these windows!!!
Outstanding warranty, service, product, and tech service.
I have been very impressed with Milgard's products and services. They are responsive to consumer calls and followup quickly with excellent and professional service. I would definitely recommend them to anyone.
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