Milgard Aluminum Hexagon Window PWHEX Reviews

My problem was in regard to failed window unit seals. The Service Rep's response was prompt and thorough. The technicians were on time and very professional.

the two times we have used the service has been great. they are on time professional and do a great job.

The Milgard service team was professional and efficient. I needed to change the time of the original date/time provided by Milgard and they were very accommodating. They followed up prior to my service date and alerted me to when the service professional would arrive.

He was on time and extremely efficient in replacing my broken glass in the window and professional.

I would definitely recommend Milgard windows and their warranty service!

We needed to have a dozen windows replaced, which Milgard completed to our complete satisfaction. Though getting the service scheduled was laborious and appointments were spaced weeks/months apart, they got the job done.

Milgard came out on 4 separate occasions, first to consult, then to install (and install, and install...). We were alerted on the installation day that there was an additional window that should be replaced, so they measured and ordered it to be installed at a later date. Unfortunately they'd used the wrong measurement for that window, so when they came to install it, bupkis, so they reordered it and we scheduled another installation date.

Overall, only compliments on the team - everyone was very professional and friendly, and Curt was mindful when going in and out our front door that we have a wily, escape-artist kitten (much appreciated - and Curt rocks)! They were quick to correct errors. The only frustration was that we started the process August 5th, 2017 and the whole process was not complete until February 21st, 2018, but we still highly recommend Milgard. Love that they really stand by their product, showed up on time and were communicative with appointment timing.

I chose MIlagard because of their lifetime guarantee and you have kept your promise and repeatedly come to our home for not charge and replaced dozens of windows for us.

The glass replacement for my picture window was fast, and the results look great. A very easy process.

He kept his appointment even with the snow and did such a great job!

The two guys that arrived were knowlegable and efficient.

When 4 of our windows failed (4 bought together), I called Milgard and they arranged a date to come out. It took a few weeks, but that was ok. I received a text last week, as promised, with the 2-hour window, and Jose arrived today on time. He took one look at the windows and got busy replacing them. He was very self-sufficient and speedy. In no time, I had 4 beautiful new windows. I love Milgard’s Quality and guarantee!

I had a French door lick stop working, they did a great job finding a lock for an old door.

They were very professional! Thank you again!!

Everyone did a great job getting our windows replaced! Thank you.

Some of our sliders had failing seals, and I used their web-based system to request replacement and service. They responded quickly and sent out replacements as promised. Then, I looked more closely (or rather, my wife reminded me to look more closely) and noticed that the non-sliding part of the section next to the slider was also failed. I contacted Milgard, explained my screwup, and they said .. "no problem ... we'll get that glass made up" and scheduled an appointment. The Service Tech showed up exactly on time, swapped things out, and was done in less than an hour. This is a great example of standing behind your product, even when the customer throws curve balls.