Milgard Aluminum 4 Segment Bow with Single Hung End Flankers Reviews

Everyone at Milgard from the Service Department to the in-home Service Technicians were a pleasure to deal with. The window replacement was completed in about 10 minutes and looks great!

The repair work was performed by a very outstanding person...First, he was right within the time window we had pre-coordinated. He then communicated exactly what he was doing, while executing the repair work. When it was more complicated than anticipated, he explained exactly what he was planning with an accurate time estimate of his plan. He also provided guidance on how to prevent a reoccurrence of the same problem. Excellent repair person. Also, the coordination to arrange the repair was very straight forward. The advance time to schedule the appointment was a little long, but I am very pleased with the process and especially with the actual repair result AND especially with the person that executed the repair.

I have one house one cottage but in 2000. Over 30 Milgard windows. Love them. If I have ever had a need for service, it was so easy, one phone call and a service tech would call me back and come over very quickly to fix the problem. I didn't know it was possible and so easy to replace a double pane window or the hinges of an awning window.

I AM GLAD I PICKED MILGARD FOR MY WINDOWS AND DOORS. AFTER YEARS OF USAGE THE FAULTY WINDOW WAS REPLACED WITHOUT A QUESTION AND DONE IN A VERY PROFESSIONAL MANNER. THANK YOU MILGARD.

Very professional from contact, thru scheduling and performing window replacement.

I am really happy with milgard windows and doors services. The only bone I have is the wait time reaching customer service. At times it can take a while.

1. Door (for install and poor door): Service call in April 2017 - finally fixed February 2018.

2. Windows (2) would shut then slant open leaving gap - needed to shim shut: Service call in August 2017 - fixed in February 2018.

Nothing but finger-pointing.

Rob and partner called with a time of arrival-arrived as he stated. Expected work/interruption to take all day; they got the job finished in about two hours.Efficient, knowledgeable, and respectful.

However, the in-home professional was great. He was quick and he took care of the problem within 40 minutes.

I would recommend Milgard.

The folks in the office were confused about some code marking on the edges of the windows that they asked me to look for but turned out to not exist when we bought our windows. There was also a confusion as to when the in-home service would take place.

The installers Dave and his associated have provided excellent service for years at my home. I highly recommend Milgaard Windows. I have peace of mind knowing that all situations will be taken care of in a prompt, courteous and professional manner. Communication at all levels is excellen

Five star service for your entire team! Everyone is so polite and kind and does a great job! A pleasure to do business with you and to refer you to my family and friends!

Good communication and great timing.

When I called Milgard, the CSR was the most unprofessional, unkind, and downright rude person I ever talked to. She even went to insinuate the window was not Milgard. We hadn't heard from Milgard in 8 months when out of the blue we received a call from a service rep to come and look at the window. Lo and behold he confirmed the window was Milgard and was under warranty. Jon was the most professional and kindest person. He apologized for the unprofessionalism we endured. the window has been fixed, but we would NEVER in a million years recommend Milgard to anyone.

Was just surprised how long it too to have the window replaced.. It did NOT cause any harm. just surprised.

The issue we have had for over two years. The door has been replaced because it leaked. The replacement also leaked. Parts were supposedly ordered in September 2017. Parts arrived in February 2018 and were installed. Don't know for sure if the leak is fixed but Milgard Office is absolutely terrible with their responsiveness for getting a replacement delivered. The techs who installed were absolutely the best and always have been the saving grace for Milgard. I would never buy another Milgard window, however.

We recently moved into a newly constructed home. We absolutely love our Milgard windows. They are very attractive and function nicely. The service technician Brian just finished. He did a great job. He came by early after calling us first. Your customer service rep/scheduler in Portland ( don’t know her name) was super nice and helpful the few times we spoke with her over the phone. Milgard seems like a great company.

Scheduled three times for service. Replaced all windows and 3 patio doors in our house. One of the door windows was scratched in transport. Scheduled for service two months after installation. Service called and said they had to reschedule two months later. Waited all day for rescheduled service. Nobody showed

Everything was great, except for this review process. It's not taking my nickname and I have to keep changing the name. This is a pain.