Milgard Aluminum 4 Segment Bow with Single Hung End Flankers Reviews

Servicemen called before he arrived to let me know he was on the way..was very professional and did a great job in a timely manner..very satisfied

Technicians were super. On time, called first, fixed everything very quickly.Only problem was having to wait over 2 months for them to come out. If that had happened in an acceptable time frame this would have been 5 star service.

Milgard cancelled the service call shortly before the scheduled appointment on two occasions which was frustrating. After talking to a kind and courteous service rep on the phone, the issue causing these cancellations was identified and rectified. The third attempt for servicing occurred as scheduled and solved the problem.

door works better then ever

He knows what he is doing and got it all done in a short period of time.

Milgard needed to correct a slightly squeaky sliding door at an insulation location. Although it took a month for a tech to arrive to take care of this minor issue, I was pleased that the Milgard tech, Aaron, was so knowledgeable, professional, prompt and polite! He even gave me a "10 minute away" call which I appreciated a lot! He quickly diagnosed the problem, fixed the squeaky insulation location, gave me advice I asked for to help minimize any future squeaks on my own, and was out in 15 minutes! Calling Milgard for service is straight forward...they do stand behind even the smallest concern about their product! From: Don...a very satisfied customer!

The technician had a good attitude and was well trained.

The service tech that did our replacement knows exactly what he needs to do and always is kind and conscientious. Five stars for him for sure.

From on-set of call for repair to finishing touches, Milgard deserves A+! Customer service oriented, professional and knowledgeable.

Jaime and Ricky did an excellent and thorough job of repairing the track rollers in my sliding doors and I appreciated the advice on using silicone spray to ease the operation of the rest of the Milgard windows I have in the house.

Great team, promptly responded to warranty needs.

The service was excellant Sergey was very knowledgeable of how to solve the problem was in and out in 15 minutes. Thank you Sergey and Milgard Windows

FRANK BROWN

Takes too long to get service people to do repairs.

The process was terrible. I had set an initial email service request 3/2017. It took over 20 phone calls 7 emails and several visits from techs. I lost over 5 days of personal income waiting for appointments mafe by phone to learn that the appoinment was not mafe at all. I was told it was due to a new computer software system at the Temecula office. The other days the technician had the wrong size windows or not enough windows. The supervisors was called and he did not even return my call to hear my concerns. The job was finally done one month ago.

As a skeptic, I always wonder about a company and their so called warranty! You’re company has showed me that there are still some honest companies out there. Your service, staff and overall experience was top notch! As a consumer I am very pleased! Thank you