Milgard Aluminum Horizontal Sliding Double Vent Above Picture Window Below 2/3 over 1/3 Reviews

The service agent was rude from the very beginning. He first checked when the window was manufactured, then said that the condensation was normal and that changing the window would not help. Last time he was here he claimed that the metal frame was causing the condensation. Now he claims that all glass windows will condensate; double pane or otherwise. Milgard windows are just not made for cold climate.

Friendly, efficient and on time.

When one of my windows started to fog I called Milgard and they replaced the window, sent a technician who was professional, courteous and EARLY with no debate on warrany or cost. I will recommend this product and company to anyone.

They were timely fast and just great service.

I'm sure glad I had Milgard windows installed. They have been in place for several years and have done an excellent job for us. Your technicians have been an excellent and competent group.

Most companies try and find a loophole to not cover their product years after purchase/installation. Milgard, on the other hand, instantly stood behind their product and made the process of replacing a few windows extremely easy. I couldn't be happier!

It took a bit, with an initial denial of coverage, but eventually our new and cracked window was replaced. Thanks for following through and replacing!

No questions about replacing failed window after 13 years. Appointment for replacement was timely and the serviceman was on time and professional.

I've come to understand Milgard's Lifetime Policy to mean it will take a lifetime to get your windows replaced. It took a total of 18 months from my initial phone call and inspection to get our windows replaced. When the CS Department was unable to help I was told on several occasions that a Manager would call me back but I never once received a call back. I took multiple days off of work for expected, scheduled appointments that never happened. On three separate occasions, I was notified on the day of my appointment that Milgard would not be coming that day. Thankfully our windows were finally replaced last week. The techs that came out to do the installation were skilled, quick and professional and I am very happy with our newly replaced windows but I would not recommend Milgard based on the service level provided.

Cheryl and Kathy worked together to find me a replacement part for my window. They were very professional, courteous, and fast! I wish every interaction I have had with customer service professionals could go as painlessly as this. Thank you!

Window's dual pane had air leak and fogged internally. Glass and frame replaced and everything back to normal.

Arturo and Ruben did a great job replacing a large sliding glass. They were prompt, efficient and professional. They were also quite quick with minimal interruption to my day.

The latching mechanism on 2 double hung windows did not work. Obviously both windows were not tested before shipping or they were tested and shipped knowingly defective. Waited 3 weeks for a service tech. The window frame inserts were not installed in the proper location on the frame and that is why the locks didn't work.The service tech butchered the window frame insert to make the latches operate properly. I could have done that myself in 2 seconds.

I was immediately connected to the correct department to handle my matter. Customer Service Rep was kind and helpful. The repair was done within a week and the Service Tech was AWESOME. Kind and worked efficiently

Fast, professional and courteous!I will never buy any other brand.