Window once replaced needed replacing again; sent notice in July 2017; must have been lost in the shuffle; contacted again; window replaced Feb. 2018.
By Thrifty
Feb 17, 2018It is hard to believe that a lifetime warranty is for real. But it is true my fogged window was replaced after 10 years at no cost to me. Hard to believe but I will always select Milgard for my windows.
By drbudman57
Feb 17, 2018Milgard was immediately responsive and scheduled a technician to come as soon as possible. He came on time and was finished in 10 minutes. Can't ask for more than that.
By Tinkerbelle
Feb 17, 2018The men were on time did a very professional great jobWould highly recommend Wilgard windows
By Punkie
Feb 17, 2018By CaliClaire
Feb 17, 2018I have 2 small single hung windows in my bathroom that both cracked within 3 mos of install. I asked the service rep why and he said because in a bathroom the extreme temperature variations can cause the internal window pane on the double paned windows to crack. He gave this explanation very begrudgingly. He said that the new window will have a breather in it. When installing the new I asked him to show me where the breather is and he could not do that. Since my install was 3 months ago I question why I didn't get the windows with the breather installed in the 1st place!?! I'm skeptical that the new replacement will perform properly...time will tell.
By Allegirl
Feb 17, 2018We understand issue do occur with product. The way those issues are handled makes a world of difference in the overall satisfaction. During our remodel we had purchased many Milgard windows and unfortunately we experienced an issue with one after several years. Your on site service rep was just outstanding. He was polite, professional and well experienced. We will continue to be Milgard customers.Thank you Armando Sanchez, the view is spectacular!!
By Lakeview3
Feb 17, 2018By JMCleve
Feb 17, 2018The service provided by Ramiro was excellent.
By Pate
Feb 17, 2018By MGCustomer
Feb 17, 2018Last summer we sent a request for warranty service on a fogged up window. After a reply with questions that were answered the service got lost. The request was resent this winter and we got a reply and service was scheduled about a month out. Today the service was completed in less than a half hour. The tech was great
By Svimmerman
Feb 16, 2018Your rep. repaired the door fast & efficient couldn't be more pleased. If I ever need new windows or doors you can be sure it will be "MILGARD"
Don Fletcher
By dkf907
Feb 16, 2018Rep was on time,very thoughtful and timely.
By Noneya
Feb 16, 2018Repair efficient schedule. Repairs done quickly and person knew how to fix the problem
By Hector742
Feb 16, 2018Please call me. My window latches are broken.
By Howard31
Feb 16, 2018The service to replace the glass was excellent. They suppose to replace two panel but only bring one. We ended up schedule a 2nd replacement another day.
By DavidChamp
Feb 16, 2018Lalo Bravo and his crew did a great job on replacing 3 insulated glass units that had failed. I checked the operators and all work great.
Thanks Lalo!
regards,Kent Knoll
By KentKnoll
Feb 16, 2018Technician knew exactly what he was doing, was done in about 10 minutes. He was also prompt and courteous.
By Waldograde
Feb 16, 2018I was very satisfied with our window replacement. The technicians they sent out where very professional and didn't waste anytime getting their job done. I will praise milgaurd windows to anyone replacing or buying new.
By painterr
Feb 16, 2018It took me several calls to the customer service to have my windows serviced. I had to do numerous follow ups on my own to get a tech out to my house. The tech was very good and very professional.
By UnhappyWmilgard
Feb 16, 2018