Milgard Ultra Picture Window Reviews

The window replacements took place on time and were very efficiently installed. Friendly and knowledgeful technician.He even put on shoe covers to protect our wood floors. Very considerate of him.

Online response to our window problem was quickly resolved. The service technicians arrived promptly as scheduled and were highly professional and proficient. Very impressive company - thank you Milgard!

It literally took two months to get a replacement window and over two weeks to get a phone call back from you guys. I want to separate the hassle of your customer service department from the professionalism and friendliness of the actual repairman; he was most excellent!

We had a 10 year old sliding door that was getting hard to move. I reached out to Milgard and was surprised they offer free service to their products. The only complaint I have was a 2 month wait for the service appointment. But the price was right and my door now works like new.

Milgard window service is quick & efficient. Service rep is in & out in a few minutes with no problems. Rep comes prepared to address your specific needs.

My only problem with the process was it took 8 months from initial report to completion. The repair was rescheduled 3 times. The last postponement was due to Milgard failing to get the replacement part to the tech on time. The tech was great and completed the repair a n 15 minutes so it only took 8 months and 15 minutes to get it taken care of.

I had too many problems with my windows to list.I'll just say they didn't operate the way they should. After more than 6 months from original contact with Milgard, Brandon came and took care of the situation. He was professional, courteous, and friendly.

Our house is 16 years old. We specified Milgard windows when we had the house built and have been happy ever since. Sure, things fail from time to time, but Milgard has never hesitated or balked at repairing or replacing our windows. Outstanding warranty with outstanding service.

Thank you

they were fast and very good

The 2 gentlemen were very professional. Although they were about 30 minutes late, they called me in advance and let me know. I really appreciated them doing that. I was just grateful they were going to come fix my door lock. They did a great job and were in and out in about 3 minutes! Thank you so much.

The serviceman was prompt and professional and had the window replaced in no time.

My house had Milgard windows when I bought it over 20 years ago. But two windows facing south had plastic trim that had popped out of place. I called to see if it could be repaired. And they sent someone out to fix it. with postcard, email and phone messages to make sure of the date, and then the time, and a call from the service guy when he was going to be a few minutes late! When I think of replacement windows, Milgard will be at the top of the list.

I cannot express how well the in-home tech was efficient in troubleshooting the issue and fixing the door. I was disappointed with the inability to use my sliding door in the 25 days I had to wait for a scheduled appointment.

Two serviceman arrived on time, expertly repaired the door! The door works better than it ever has! Great service!!

Milgard service did solve my issue, but the Milgard dealer and installer should have solved the problem.

I am builder in the area of the Southbay. I have purchased several times from Milgard and recommended Milgard to many customers but for the life of me they can't support their product efficiently from my recent experiences. Their after care service is not worth the paper they write it on.

I have been dealing with an issue for 6 months trying to replace 1 glass replacement and some small missing items issues. It has been now 4 attempts with technicians showing and paying lip service to the issues and informing me that they didn't have the correct parts. Save the gas. You could have told that to me on phone. My sense is the dispatch and technicians are not communicating well enough to get organized for their service. Still waiting...