Milgard Ultra Picture Window Reviews

The guys were very professional and courteous.

From start to finish, the service experience was excellent. Recommend them highly.

Takes forever to get an appointment. If you are lucky your window will come the right size and not broken. If it is broken you will wait another month or so. Phone rep was supposed to call the week before to set up closer appointment time for that day which never happened. Every service tech I have had are great. But why do these windows fail so often? My windows are 9 yrs old and already had four replaced !! I don't see this high failure rate in other brands. May need to think twice when I do my other home !!

Right from the get go the experience was very pleasant. The representative who I spoke with in CA was great, and the Service Tech, who has serviced our home, Dell, was fantastic. Dell, listens very well, and is very thorough in his follow up.

The service rep was very helpful and quick to respond. The repairman was very professional and the new windows looks great!

A crew of two technicians arrived on time and carried out the repairs perfectly. They also checked and adjusted all other sliding doors in the house as a courtesy. Very helpful efficient and polite.

House is sold

We’ve lived in our home for over 18 years and It’s good to know that we are still protected.

The Milgard website left a lot to be desired when entering the pertinent information about the problem and the measurements requested. The window code could not be read because of the poor product stamping. The In-home Service Techs were great and they did a fine job solving the problem.

Everything was done in timely and professional manner. We are very happy with the results.

I was so impresssed with the great service to fix my 17 year old Milgard window latch! Your rep knew exactly what to do and even sprayed the track for easier gliding!

I am so thankful that Milgard stands behind their products and offers this great repair service!!

Thank you Sue for getting this set up for an early am appt!!!

We have ordered our back patio door twice and both times it is defective. The first time the doors didn't latch or secure. The second time the doors are chipped. We have gotten notification they will come out to our property - they don't show and they don't reschedule. We feel the product is poor quality and we aren't getting any customer service. We are working with our contractor on possible replacement and finding something else.

Steve was a pleasure to have in our home.Totally professional, knowledgeable, and he great pride in his workmanship. He addressed the problem with my lock on the swinging doors and made some adjustments to my Milgard patio doors. Great job!

Alfonso and Matt came to assess a defect in a picture window and they quickly identified the problem. They made arrangement with the office to order replacement glass. I am was very impressed with their service.

I have had Milgard windows in my home since 2003 and they have been the best investment that I made in my home. I live near a highway and the quiet line which has high sound control has absolutely made such a difference. I barely hear outside noise. The added cost made the difference between selling my home or being able to enjoy the home that I so loved.

They were in and out in less than an hourWith great attention to detail. The window looks fabulous.

Your in home service tech is great! But i don't understand why i had to wait over 6 weeks to get him into my home...

while the men were here my wife explained that one of the windows had leaked during a rain we had, they took a look at the window took a hose and watered the window until they where able to see water. They milgar team told my wife that this window had been installed incorrectly that they should have never put a screw in the center of the window, so they gave my wife instructions on how i should fix it. apparently because they didn't install the windows they didn't feel it was there concern. I like the windows and the company but i have much to say about the service not from you but the company that sold me these windows. I would never recommend them.

I had a problem with water intrusion in a bathroom window and sent a request for consultation. No one responded to my online request, but once I reached a person by phone, they were helpful. This was the pattern - when I tried to resolve or move forward using the website, I got no response. When I called, the representatives were helpful.

Regarding my actual problem, the technician arrived on time and was able to replace the glass in the affected windows on-site. I had expected him to have to take measurements and order a part. The fix took no more than 20 minutes total.