Milgard Tuscany V400 Garden Air Window Reviews

He knows what he is doing and got it all done in a short period of time.

Milgard needed to correct a slightly squeaky sliding door at an insulation location. Although it took a month for a tech to arrive to take care of this minor issue, I was pleased that the Milgard tech, Aaron, was so knowledgeable, professional, prompt and polite! He even gave me a "10 minute away" call which I appreciated a lot! He quickly diagnosed the problem, fixed the squeaky insulation location, gave me advice I asked for to help minimize any future squeaks on my own, and was out in 15 minutes! Calling Milgard for service is straight forward...they do stand behind even the smallest concern about their product! From: Don...a very satisfied customer!

The technician had a good attitude and was well trained.

The service tech that did our replacement knows exactly what he needs to do and always is kind and conscientious. Five stars for him for sure.

From on-set of call for repair to finishing touches, Milgard deserves A+! Customer service oriented, professional and knowledgeable.

Jaime and Ricky did an excellent and thorough job of repairing the track rollers in my sliding doors and I appreciated the advice on using silicone spray to ease the operation of the rest of the Milgard windows I have in the house.

Great team, promptly responded to warranty needs.

The service was excellant Sergey was very knowledgeable of how to solve the problem was in and out in 15 minutes. Thank you Sergey and Milgard Windows

FRANK BROWN

Takes too long to get service people to do repairs.

The process was terrible. I had set an initial email service request 3/2017. It took over 20 phone calls 7 emails and several visits from techs. I lost over 5 days of personal income waiting for appointments mafe by phone to learn that the appoinment was not mafe at all. I was told it was due to a new computer software system at the Temecula office. The other days the technician had the wrong size windows or not enough windows. The supervisors was called and he did not even return my call to hear my concerns. The job was finally done one month ago.

As a skeptic, I always wonder about a company and their so called warranty! You’re company has showed me that there are still some honest companies out there. Your service, staff and overall experience was top notch! As a consumer I am very pleased! Thank you

The Milgard Technician arrived on-time. Was extremely efficient and professional in performing the work. Everything was done completely, fully explained, and as good as new.

The only issue that I cite is that it took 2-3 months to schedule a technician to visit our home in CA.

I emailed my failed door July 2017, my patio door finally replaced February 2018. After service no show, wrong part, and service rescheduled appointment times on few occasions, my door was finally replaced. Good news was that it only took repairmen 1/2 hour to replace door and it looks great.

The service tech was absolutely wonderful. Never had such a great experience from any company. Milgard your great. Thanks again.

The repair of our Milgard sliding door handle and locking mechanism took all of 15 minutes to complete and we are pleased with that part of the service, however with the slider unable to be locked, it's our opinion that the repair took too long to schedule.

Initially after reporting the defect, the "first available" repair appointment was reported to be 5 to 6 weeks out, but after stressing the fact that our door does not lock, an appointment was scheduled for 3 weeks out.

It was ordered wrong first time (by your rep.) so The replacement took a few months, but the repair guys were nice and efficient and the final result was fine.