Milgard Tuscany V400 Garden Air Window Reviews

Thank you Milgard. I called about an issue with a window. It turned out the seal had broken. You were so nice about taking care of the problem. The gentleman who came to replace the window was very nice and quick! He was done in no time. And before he left he asked if there were any other issues.

I expected the service man to be here at least an hour but he change 3 panels of windows which one of them was a high window within half an hour. Very professional, he brought his pad to protect the floor.

1) Your distributor, who I bought 18 Essence windows fromwould not replace a broken pane that was delivered that way (DJ's Glass & Sash) AND DID NOT EVEN TELL ME YOU HAD A REPLACEMENT POLICY - unbelievable..2) Once YOU had the request in-house it took nearly 18 MONTHS to get it done, and fouled it up the first time by bringing the wrong sized pane..............SOOOO...I'M DONE WITH MILGARD........D. WoodsMBA and former manufacturer's field rep..

This is the third house that we built and the third house that we put in Milgard windows and sliders. Any time that I have had a question about a problem with a window or slider Milgard has responded quickly and in a positive manner. The techs that they have are all great and very polite and knowledgeable. I highly recommend Milgard.

On time, professional, cleaned up area when done. It was too easy.

Brandon did an outstanding job.

My windows were installed, one order in sept 2017 and one in Nov 2017. The tech finally came out to repair ALL of the damages to my new windows from installation. Scratched, dings and exterior frame damages scratches and chips out of the metal SO DISSAPPOINTED. He finally brought the screens last week and put the wrong handle on my one window. REALLY ??????? It was so obviously wrong. The paint he used to hide the cuts in the custom metal frame did not match and were sloppily done and he didn't have what he needed and still I am waiting.

I was very happy to learn of the lifetime warranty on my Milgard windows. Our home was built in 2005 and discovered recently many of the panes had failed and were becoming foggy. I was thrilled that when I contacted Milgard they told me since I was the original homeowner that would replace all the failed windows for us. They also took care of a window track that had become very sticky and made the window difficult to open. The only thing I think they could improve on, is when the technician comes they could do better cleanup of the sills when finished and clean the new windows to remove finger prints and smudges/

The tech was quick and tidy. I kept about my business and before I knew it he was done.

Thank you!Aaron

Milgard was excellent responding to my problem but it took forever.

Your repair service people were sp great, the installer was awsome and fast.Thank youRoger

I filed a warranty claim for a blown window back in November of 2017 and was told it would be replaced in late December. In December I was told that Milgard no longer serviced windows in my area and it would be handled by a sub contractor. After several cancellations I finally got my window installed on Feb 22, 2018 and, low and behold, it is defective. The contract installer tried to tell me that it has a small piece of silicone caulking showing but a closer look shows a crack in the glass. Anyhow, back to calling for another appointment and replacement.

Our service rep who came to the house and installed the replacement windows was outstanding . He represented Milgard in the most professional way and was a pleasure to work with .The one complaint is from the time we filed our request for replacement of windows to the actual date it was completed took several months !!

I'm very pleased with the service I received from Millgard. Extremely professional and qualified service technicians who completed their work quickly and expertly.

I originally contacted Milgard on 12/9/17. The soonest available appointment was in the beginning of February. The morning of that scheduled appointment, Milgard cancelled and postponed our appointment a little over 2 weeks. The window was finally repaired in 2/22/18. The service man was very polite and knowledgeable. He did a good job and was very quick. I am 100% happy with the job he did.

Although it took months for Milgard to come out to do the work, when they finally came out, they did a fantastic job. The tech, Olec was courteous and knew what he was doing. He also took his time and fixed the problem.

Very please with the tech. He was very clean and prompt and did a clean job. Thanks was replacing our window and very happy with the new window

Scheduling the service was super easy and Rudy the technician was wonderful. He fixed the problem right away and even adjusted some other problems on the door while there.