Excellent work by professional installers.

From the 1st. phone call to the service received, we received excellent service.

We had a small issue with our new Milgard sliding doors and their customer service rep promptly scheduled a technician to come out an resolve it. Danny showed up when scheduled and changed out the locks on the 2 sliding doors. It took no time at all.We think our new Milgard windows and doors are great. We'd recommend them to anyone.

After a series of misunderstandings the fogged window was replaced. The Technician that was out today 05/06/15 was professional, Pleasant, and very efficient,repair took aprox 15-20 minutes, and arrived within time stated. Very Impressive

John K

We have a very heavy sliding glass door (it is 8 feet wide, so each side is 4 feet) and it was getting difficult to open and close. Don kept me informed as to his approximate arrival time. Don got right to work with quiet professionalism, analyzing the problem, worked on various parts including cleaning the track in areas I can't reach, removing the door and replacing the wheels with new parts. The door works like new -- opening and closing smoothly and quietly. We have never been disappointed with our Milgard windows or with the service.

I totaly agree with your example.

Everything went better than expected. He was here before the scheduled time, it was very interesting to watch the changing of the window. I asked questions and he explain what he was doing. Very professional and efficient.

Thank you. I have a beautiful window again. If I would have know it was so easy I would have called earlier, so I didn't have to look through the spots.

Thank you again.

Service reps were prompt and went right to work fixing our slider. After fixing the slider I asked about another window that I was having trouble locking. The repair technicians showed me the proper way to lock the problem window.Very professionalay handled.

The service rep was very helpful and the set up of the appointment was quick and painless. The service tech who came to the house was the best I've had visit my house for service out of any industry (cable, telephone, internet...)! He was friendly and a great person to talk to. Just a great experience and quickly replaced the glass. Looks great!

Had a problem with a window. I had not known about the warranty, but it was a Milgard window so I found the number on the internet and called.

I can't imagine a better response from anyone at Milgard that I came in contact with. Everyone was pleasant, helpful and professional.

I submitted my request for the replacement of three windows that had lost their seal, and one that needed a lift mechanism repair. Although the appointment had to be scheduled a month after our request, it was worth the wait. The technicians arrived promptly, were very personable and professional, and worked quickly. They left no mess, did no damage, wore booties in the house, and were courteous and easy to do business with. It was a great experience with no hassle.

The technician arrived promptly just after 8am and installed new parts for the window slides. He also showed us how to lubricate them. All in all an excellent experience.

I can't say enough how very pleased we are with your service from our first contact to the last, it was excellent.Thank youThe Tangen's

I recently had Milgard out t service an issue with my sliding glass door. They called ahead of time to verify appointment. The technician called about 20 minutes before arriving to let me know he was on his way. They quickly remedied the problem with the door and told me if I had any other problems to call them. I purchased that door over 10 years ago. I recently replaced all the windows and doors in my home and couldn't be more pleased. I'm stunned how they have improved the energy efficiency of the house even though we had dual pane glass before. I highly recommend this company.

Having been a sales representative, who had survived on positive referrals during my entire 43 year sales career, I was always preaching to my service representatives, "The sale begins once the order is fulfilled."

So, when I began the warranty process, I was hopeful that Milgard had the same philosophy of customer satisfaction that I had.

From the moment Tara called me until the windows were replaced I can honestly say that the warranty claim experience was a dream come true.

If a customer loves the value that they have received from a supplier then they will tell tell other consumers about their positive experience. If they receive little or no after sale service or warranty follow up after the sale then they will tell 10 times as many people!

In my opinion, as long as you maintain the standard of service I received Milgard's future success in your industry is assured.

It took months to get the appointment scheduled, but when they came to install the window they did a great job. They were friendly and right on time. They cleaned the window before installing it, and since it's a second story window, that was good.

As usual, Servando Zamora gave us excellent service. He is knowledgeable, professional and helpful. He replaced our window in minutes and was very careful with our home, furnishings, etc. With service techs like Servando and your lifetime warranty, why would anyone else buy any other brand of window. That's what I tell anyone I know who is thinking about building a home or replacing windows. Thanks.

I am so grateful that Milgard repaired and replaced windows that I was unable to register the warranty for. I am extremely happy with the results and the service. I would highly recommend Milgard. Thank you so much!

This is the second time Milgard has come out to resolve a problem with a window. As with the first visit, this one was resolved within minutes. The window was adjusted and the service person answered my questions as to what had happened and the solution. I was very satisfied with the service and the people I dealt with.

Great job and no hassle! Friendly and fast service!

Work was for warranty service on a window purchased about 7 years ago. Once we connected with appropriate Milgard employee and provided relevant info, the rest was easy. No problems, no hassle. We are satisfied customers! Windows (5) were purchased from Loew's and installed by a contractor, neither of whom were any help to us in this matter. Our installer was Dave, very courteous, efficient and knowledgeable - a great rep for your company.William Corr