Service tech arrived on time & quickly replaced the 2 windows that had broken seals.

We had a seal failure on our beach property. Service tech went out, took the measurements and customer service scheduled a service to replace.We went down the following weekend and were very pleased with the results, no mess, new window looked great.Not a single issue with the entire process.Thank you,

Lafayette Hatchel

It seemed to take forever for the Milgard factory to make the replacement window, I am glad it was only the inside pane that was broke or I would not have a window for two months. The installer was first class and had the job done in 10 minutes, start to finish. Overall I am pleased with the window and service.

The installer was there on time(actually early), removed the old window and replaced it in an amazingly short time.Thank you so much . The view is now nice and clear. We will never have anything but Milgard windows.K and B

Initially I was surprised at how long it was going to take to get the window replaced, but the follow-up was good so we moved on. I would have given the service 5's, except for the scheduling process. When we set the date for the work, I was told the techs would be on site in the am and they would confirm the time two days in advance. The confirmation never came so I called the day of service only to find out they weren't going to be on-site until the afternoon. Having rearranged our schedules to be here in the am, this was not a good alternative. Fortunately they were able to arrive early and the window was replaced quickly and efficiently.

Very friendly and efficient. Steve was professional and got the job done quickly.

We installed Milgard windows approximately 15 years ago and have never regretted one penny we have spent on them. I always tell people it is the best investment we have ever made and is probably one of my favorite home improvements. Because we have loved our windows so much, several other people on our block have gotten them as well. Your customer service and warranty is excellent. I wouldn't hesitate to recommend Milgard. As far as we are concerned, they are the only windows to install.

Excellent, efficient and effective thank you so much.

The installer, Rocky, arrived on time, was polite, efficient and quick. Just the type of service we wanted.

The service team made a 20 year old slider work like new. Thanks so much!

I will say that my service was awesome as always. However, I called the 800 number and was told to put the order in by going to the internet. It was kinda nice to do that and be able to take pictures of the issues. It just took a few minutes. When I did get an email, it was going to be a few weeks until they cold get to me. For warranty work, I can't complain. Thank you!

I installed my Milguard windows several years ago and only had to call once for a window that was in need of service. I called the office and was greeted warmly and set up an appointment seamlessly. The appointment was reconfirmed several times via mail, email and voice which is great because technology is our friend. The service man who came by was equally professional and replace the window in a very short amount of time. He was courteous and respectful and even used booties to protect my floors. I strongly recommend Milguard Windows.

Rep was intent on seeing to it that I was satisfied. Was extremely pleasant to work with! I would do business with Milgard again for sure!

Very pleased with the window service received. Installer was very professional, knowledgeable about the product and did a great job in a timely manner. Thank you so much!

John George is excellent in Service. He did exactly what he said he was going to do. Then John and Tony came out to perform all repairs and they were careful in the house, courteous throughout, excellent at performing the actual repairs. Thanks Milgard!

We had a small, hard to diagnose leak in one of our ganged windows. Even though our order had been placed more than a year prior to the claim, Milgard found our order number with a minimum of searching, and dispatched a service technician without question.

It took about a week before the technician showed up (due in part to our remote location), but once he did the problem was promptly resolved.

Your service rep called 30 minutes before he arrived and was right on time. He was very professional and did an excellent job replacing our defective windows. He was polite and very neat in his work. We have had a number of windows replaced and feel happy that Milgard stands behind their product.

I submitted my request for service on line. Once done I was advised that someone would be in touch with me in 2 business days. Turned out to be 1, and by the way that I preferred, e-mail. In that e-mail was a suggested date of service. I accepted and was advised that 2 days prior to the service day I would be advised when the tech would arrive. This happened too. The tech arrived during the first 30 min of the 2 hour service window. He was courteous, explained what he would do and how long it would take. Everything happened just as he said it would. Charlie is the man!

Thank you very much for doing exactly what you said you would do, when you said you would do it. I don't think it gets much better than that.

Best,

Jeremy

EXCELLENT

We needed replacements (Milgard windows installed in 2000) for two windows as the seals were no longer working. While measuring for the replacements they checked other windows and found six others that were failing also. All eight were replaced for us. We really appreciate the Milgard folks, their customer service, and the way they stand behind their products. All the people we dealt with from the customer service lady on the phone to the installers were great.