As a skeptic, I always wonder about a company and their so called warranty! You’re company has showed me that there are still some honest companies out there. Your service, staff and overall experience was top notch! As a consumer I am very pleased! Thank you
By EmboFeb 25, 2018
The Milgard Technician arrived on-time. Was extremely efficient and professional in performing the work. Everything was done completely, fully explained, and as good as new.
The only issue that I cite is that it took 2-3 months to schedule a technician to visit our home in CA.
By pmswenson8Feb 25, 2018
I emailed my failed door July 2017, my patio door finally replaced February 2018. After service no show, wrong part, and service rescheduled appointment times on few occasions, my door was finally replaced. Good news was that it only took repairmen 1/2 hour to replace door and it looks great.
By Icy18Feb 25, 2018
The service tech was absolutely wonderful. Never had such a great experience from any company. Milgard your great. Thanks again.
By Maxmitt1Feb 25, 2018
The repair of our Milgard sliding door handle and locking mechanism took all of 15 minutes to complete and we are pleased with that part of the service, however with the slider unable to be locked, it's our opinion that the repair took too long to schedule.
Initially after reporting the defect, the "first available" repair appointment was reported to be 5 to 6 weeks out, but after stressing the fact that our door does not lock, an appointment was scheduled for 3 weeks out.
By MrWIlsonFeb 25, 2018
It was ordered wrong first time (by your rep.) so The replacement took a few months, but the repair guys were nice and efficient and the final result was fine.
By RosiebroadwayFeb 24, 2018
The Milgard service technicians arrived ahead of schedule an quickly, and cleanly, replaced 3 windows. Prompt and professional.
By RDaleFeb 24, 2018
Long wait for service. Installer avoided my questions. Windows are stiff, inconsistent in quality and screens are of bad construction. Windows require too much force to open and close and also feel cheap
By SarahSunnyFeb 24, 2018
Overall a five star operation once the project started. It took 2 tries to get set up - and over 2 months to schedule. Once the install team arrived ( and on time), the job was completed in 20 minutes. Team was polite and professional.
By DrDr48Feb 24, 2018
I was given a time frame of 1-3pm. Repair tech arrived at 12:15pm. No phone call was received informing me of the early arrival. If it weren’t for the guy who was refinishing my wood floors giving him access, I would’ve missed getting my window repaired.
By LilmaremoFeb 24, 2018
Having to wait seven months for service (unacceptable)!
By DD2ppFeb 24, 2018
From the time I called in for service everything was handled well, a reminder was sent ahead of time and the technician arrived on the date that they said he would probably he did a great job very knowledgeable very professional and cleaned up after himself nicely thank you so much I’ll stay with Milgard windows.
By BobA55Feb 24, 2018
Over the years we have had the seals on a few of our double-paned windows break causing them to fog up, but Milgard has always been great about replacing the glass in a timely manner. The service reps are all friendly and knowledgeable and a pleasure to speak with. The technicians are great as well.
By KLM10Feb 24, 2018
By Jo46Feb 24, 2018
Technician arrived on time, replaced window, (wore covers on shoes to not track in mud) window looks great.
By wp99Feb 24, 2018
Service to replace window was timely & professional
By jrissmaFeb 24, 2018
Good customer service but I’ve had have about eight windows replaced due to condensation
By CoriPFeb 24, 2018
On time, terrific communication, always willing to help, prompt service, go out of their way to fix any issue you may have with their product even if they are not responsible, like the broken screen my dog went through. Their service is why I have recommended Milgard products, the BEST, I highly recommend Milgard for their service.
By pargolfJBBFeb 24, 2018
I purchased widows for my entire home about 7 years ago.One window developed moisture between the inner and outer panes of glass. I called Milgard, scheduled an appointment for "diagnosis". Window with lifetime guarantee was replaced efficiently and in a timely manor. all contact with Milgard was professional including scheduling and reminder messages. I am so glad I purchased Milgard windows and would recommend them to others. Onnette McElroy
By Onnie75Feb 24, 2018
Courtesy call prior to visit, on time, quick and efficient, and very professional and friendly!
By SGR60Feb 24, 2018