Milgard Aluminum Sliding Glass Door OX,XO Reviews

Jose, quickly replaced the window unit and adjusted the sliding screen door lock. Fast, efficient, and excellent workmanship.

We needed a window replace due to moisture between the panes of glass. Our service representative was kind, considerate and replaced the window in a short amount of time. He checked with me a number of time during the process - great service.

Milgard scheduled an appointment to replace the glass in a Milgard window that had development streaks between the panes. When the technician arrived to install the replacement, he quickly determined that the grid in the new window was different than the original. So he had to return the new glass and said I would receive a call within 2-3 days with a new appointment for the replacement. When I did not receive a call after 8 days, I called and discovered an appointment had been scheduled, but no one called me. The second replacement glass had the correct grid-style and was installed by the technician.

One of our double paned windows failed....after 10 years. Milgard immediately replaced it, honoring their lifetime warranty. What a pleasure to work with such a reputable company. We will always use their products!

Whole process was handied very efficiently and professionally. Highly recommend Milgard windows, service, and employees.

Took almost 6 months from 1st contact to get one defective window pane replaced.The tech was excellent

Technicians installed a new track and rollers in our sliding door. It works smoothly now. We were covered by the Milgard lifetime guarantee, so there was no cost. The technicians brought the need equipment, and installed it in less than 15 minutes. Thank you, Milgard!

There were a few imperfections in the door we received. Milgard sent out service representatives promptly, and took care of every issue under the warranty. I felt well taken care of.

Service technician was prompt, professional, and efficient in replacing the door panel.

I already sent in my survey - just figures that I'm getting another one to complete! You gave me 5 different appointments and then cancelled them. It took over 2 years to get my windows where the seals broke replaced. Lousy customer service!

Had 2 window panes where the seals had leaked replaced. Technicians were great, they kept the house clean and very efficient. Its great the company stands behind their product!

called about broken window. Woman who answered phone was absolutely horrible. Very disrespectful, rude, demeaning. Did not want to listen to what happened until I read off the invoice (which I did not have in my hand at the time). She insinuated that we probably didn't have a milgard window and until I dug the invoice out of my desk drawer, she would not listen to what I had to say. After 4 calls, they finally sent a repairman to look at it. He could not have been more pleasant. After 9 months, the window had been replaced at no cost.

Milgard replaced three windows: one had a filmy haze on the inside and two were leaking. It did take about a month for them to be replaced since they are busy. The tech had the windows on his truck and replaced all three in a couple hours. Great job and courteous tech.

Thanks for backing up your products with an excellent warranty and service!

I had bought my double-pane sliding glass door in 2001. Although not common, in 2017 it fogged over in between the panes. Milgard honored the warranty. They came out and replaced the entire glass free of charge.

All went fine with warranty replacements . A couple windows started fogging between panes after getting beat on by the California sun for 16 years. Easy to measure (using online video), easy to schedule, installer was on time and he did a great, efficient job of swapping out the glass and cleaning up minimal mess. I've recommended Milgard in the past and will in the future to anyone who's considering vinyl windows. Milgard was recommended to me by a woman who had a knack for determining quality vs cost.