Milgard Aluminum Double Single Hung Vertical Sliding Window Reviews

Although disappointed that someone got the dimensions wrong on a window and had to come back to complete the job, the work was done in a very professional manner.

Fantastic service replacing cloudy glass in 20 year old windows under warranty. Windows still work like new

Greg and Winston did a great job, very professional, thanks so much.

Scheduled 3 times. First time rescheduled by phone day of service,second time nobody showed up and no phone call,third time phone call saying they didn’t have a technician in the area and would refer work to local glass company. This marks nine months waiting on service. Poor-poor warranty service.

I just heard that Miele is discontinuing the concierge service for all installs. By the end of the month they will be hiring third-party contractors to do all the installation. Unfortunately, that won’t work for me and my business. The Miele team has always been excellent in their work and I would not purchase a Miele system without having Miele professionals provide in the installation. Without the Miele concierge installation service, I will be discontinuing my relationship and will not be purchasing anymore Miele product. I would hope the CEO of Miele has a change of heart and sees that having the Consierge team is vital to their business.

Installer was very competent. Very neat and the installationvery quick and thorough. Great job. Pleasant man...

I installed Milgaurd windows in my home approximately 15 years ago. Recently, two windows developed discoloration between the two panes. I contacted Milgaurd and within weeks a representative came to the house and verified what I was reporting. A few weeks later, another crews arrived with new window replacements; no questions asked! I definitaly recomended Milgaurd windows!

Milgard has always been easy to work with. The factory customer service is courteous and has never questioned our need for a warranty replacement. The installers are professional and equally courteous. Our lastest was installed on time and took less than 30 minutes. Great company to work with.

First time, after a long wait, the window wasn't the right size. Second try, a month later, all went well and window replacement was successful.

This was a joke. It took me from September to February to get my windows replaced. This was the third time we had terrible Milgard leaky seal windows replaced and each time it has been a pain in the rear. I do not recommend Milgard to anyone as this has been nothing but a ridiculous process to go through each and every time we have had windows replaced and we are still not finished.

Prompt, polite professional service Technician was a super nice guy and patient tooo

Appreciate your excellent customer service Jocelyn!

They said they weren’t getting my emails even after I confirmed their address twice. Service rep was very short with me on the phone. Installer was timely, quick and easy to work with.

Within one month of install, Essence sliding doors developed interior water stain marks. Two service calls provided two theories for cause of stains (inadequate seal at glass or inadequate seal on bottom of door at track), but both theories have significant “holes”. Still working to get a solid determination of what caused the problem.

I cant say enough about the ease of working with Milgard. top notch service and quality.

It was well over a year ago that I first notified Milgard about problems with my windows. So from that standpoint it was poor service. When service representatives first came, about six months ago, they took measurements of my windows. They did apologize for the long delay. Then finally repairmen came with my replacement glass and did a great job, were extremely courteous. The long wait for service was problematic.