Milgard Tuscany V400 Sliding Door 3 Panel Reviews

called about broken window. Woman who answered phone was absolutely horrible. Very disrespectful, rude, demeaning. Did not want to listen to what happened until I read off the invoice (which I did not have in my hand at the time). She insinuated that we probably didn't have a milgard window and until I dug the invoice out of my desk drawer, she would not listen to what I had to say. After 4 calls, they finally sent a repairman to look at it. He could not have been more pleasant. After 9 months, the window had been replaced at no cost.

Milgard replaced three windows: one had a filmy haze on the inside and two were leaking. It did take about a month for them to be replaced since they are busy. The tech had the windows on his truck and replaced all three in a couple hours. Great job and courteous tech.

Thanks for backing up your products with an excellent warranty and service!

I had bought my double-pane sliding glass door in 2001. Although not common, in 2017 it fogged over in between the panes. Milgard honored the warranty. They came out and replaced the entire glass free of charge.

All went fine with warranty replacements . A couple windows started fogging between panes after getting beat on by the California sun for 16 years. Easy to measure (using online video), easy to schedule, installer was on time and he did a great, efficient job of swapping out the glass and cleaning up minimal mess. I've recommended Milgard in the past and will in the future to anyone who's considering vinyl windows. Milgard was recommended to me by a woman who had a knack for determining quality vs cost.

Although disappointed that someone got the dimensions wrong on a window and had to come back to complete the job, the work was done in a very professional manner.

Fantastic service replacing cloudy glass in 20 year old windows under warranty. Windows still work like new

Greg and Winston did a great job, very professional, thanks so much.

Scheduled 3 times. First time rescheduled by phone day of service,second time nobody showed up and no phone call,third time phone call saying they didn’t have a technician in the area and would refer work to local glass company. This marks nine months waiting on service. Poor-poor warranty service.

I just heard that Miele is discontinuing the concierge service for all installs. By the end of the month they will be hiring third-party contractors to do all the installation. Unfortunately, that won’t work for me and my business. The Miele team has always been excellent in their work and I would not purchase a Miele system without having Miele professionals provide in the installation. Without the Miele concierge installation service, I will be discontinuing my relationship and will not be purchasing anymore Miele product. I would hope the CEO of Miele has a change of heart and sees that having the Consierge team is vital to their business.

Installer was very competent. Very neat and the installationvery quick and thorough. Great job. Pleasant man...

I installed Milgaurd windows in my home approximately 15 years ago. Recently, two windows developed discoloration between the two panes. I contacted Milgaurd and within weeks a representative came to the house and verified what I was reporting. A few weeks later, another crews arrived with new window replacements; no questions asked! I definitaly recomended Milgaurd windows!

Milgard has always been easy to work with. The factory customer service is courteous and has never questioned our need for a warranty replacement. The installers are professional and equally courteous. Our lastest was installed on time and took less than 30 minutes. Great company to work with.

First time, after a long wait, the window wasn't the right size. Second try, a month later, all went well and window replacement was successful.

This was a joke. It took me from September to February to get my windows replaced. This was the third time we had terrible Milgard leaky seal windows replaced and each time it has been a pain in the rear. I do not recommend Milgard to anyone as this has been nothing but a ridiculous process to go through each and every time we have had windows replaced and we are still not finished.