the two times we have used the service has been great. they are on time professional and do a great job.
By Patsyann
Feb 28, 2018The Milgard service team was professional and efficient. I needed to change the time of the original date/time provided by Milgard and they were very accommodating. They followed up prior to my service date and alerted me to when the service professional would arrive.
He was on time and extremely efficient in replacing my broken glass in the window and professional.
I would definitely recommend Milgard windows and their warranty service!
By CACustomer
Feb 28, 2018We needed to have a dozen windows replaced, which Milgard completed to our complete satisfaction. Though getting the service scheduled was laborious and appointments were spaced weeks/months apart, they got the job done.
Milgard came out on 4 separate occasions, first to consult, then to install (and install, and install...). We were alerted on the installation day that there was an additional window that should be replaced, so they measured and ordered it to be installed at a later date. Unfortunately they'd used the wrong measurement for that window, so when they came to install it, bupkis, so they reordered it and we scheduled another installation date.
Overall, only compliments on the team - everyone was very professional and friendly, and Curt was mindful when going in and out our front door that we have a wily, escape-artist kitten (much appreciated - and Curt rocks)! They were quick to correct errors. The only frustration was that we started the process August 5th, 2017 and the whole process was not complete until February 21st, 2018, but we still highly recommend Milgard. Love that they really stand by their product, showed up on time and were communicative with appointment timing.
By Chris96
Feb 28, 2018By La111
Feb 28, 2018By CYRIL
Feb 28, 2018I chose MIlagard because of their lifetime guarantee and you have kept your promise and repeatedly come to our home for not charge and replaced dozens of windows for us.
By Painter545
Feb 28, 2018By Martin4178
Feb 28, 2018The glass replacement for my picture window was fast, and the results look great. A very easy process.
By Adam7
Feb 28, 2018He kept his appointment even with the snow and did such a great job!
By RobinBird
Feb 28, 2018The two guys that arrived were knowlegable and efficient.
By nora
Feb 27, 2018When 4 of our windows failed (4 bought together), I called Milgard and they arranged a date to come out. It took a few weeks, but that was ok. I received a text last week, as promised, with the 2-hour window, and Jose arrived today on time. He took one look at the windows and got busy replacing them. He was very self-sufficient and speedy. In no time, I had 4 beautiful new windows. I love Milgard’s Quality and guarantee!
By Reecie
Feb 27, 2018By Cutthroat14
Feb 27, 2018By Lonestarjsf
Feb 27, 2018By JanP
Feb 27, 2018I had a French door lick stop working, they did a great job finding a lock for an old door.
They were very professional! Thank you again!!
By 27kaye27
Feb 27, 2018By MisterZ
Feb 27, 2018Everyone did a great job getting our windows replaced! Thank you.
By Michele51
Feb 27, 2018By Ron77
Feb 27, 2018Some of our sliders had failing seals, and I used their web-based system to request replacement and service. They responded quickly and sent out replacements as promised. Then, I looked more closely (or rather, my wife reminded me to look more closely) and noticed that the non-sliding part of the section next to the slider was also failed. I contacted Milgard, explained my screwup, and they said .. "no problem ... we'll get that glass made up" and scheduled an appointment. The Service Tech showed up exactly on time, swapped things out, and was done in less than an hour. This is a great example of standing behind your product, even when the customer throws curve balls.
By TimBD
Feb 27, 2018The technician was on time and amazing ! Thank you again
By Dougrh
Feb 27, 2018