Milgard Ultra Double Casement Reviews

Friendly, Fast, very helpful and walked my son step by step on fixing my door.

I can’t say enough about the Milguard gaurantee and Service. They stand behind their name and I appreciate that ! ***** Three Thumbs Up *****Thanks Milguard

The problem was looked at and solved by the technician Jason in a very timely manner. He was very pleasant and professional in his work. Jason replaced some weather stripping and trimmed a piece on the window that was causing the problem.All is well again thanks to the great service by Milgard Windows.

The service was good. The tech was very nice and did his job well

My two service technicians arrived when scheduled. They fixed my problems! Awesome techs & service!!!

I have used Milgard services several times and they have never disappointed me. They show up do a great job each time.

Thank you !!

Prompt, professional and courteous service. Thank you!

We didn't know about Milgard until now. The lifetime warranty appeared to be promising at first and it turned out to be such a disappointment and waste of our time.

Our HOA Board sent professional inspectors to check windows. Many units in our building experienced bad condensation and mold issues. It's 100% due to the glass quality. However, Sergio who came to inspect concluded otherwise. No surprise. Milgard doesn't take the responsibility to replace windows. It always blames other reasons like many Yelp customers suggested. We would not choose Milgard again and would not recommend to anyone. It has such a bad reputation in our community.

One of our double-pane Milgard windows, installed in 2006, developed a vapor leak, and water began condensing inside. We contacted Milgard, and in about 2 weeks, they replaced it at no charge, under the lifetime guarantee. The new window was installed quickly and efficiently, and we are completely satisfied. I wish all companies could operate this consumer-friendly!

We appreciate the honesty...even though our door could not be fixed. After 20 years of great quality...it's just time to be replaced!

we are unable to judge the repairs until we have a SW rain & wind storm to see if the leak problem was fixed.

Service tech show up on time and completed window installation in a very timely manner with no issues. He was very professional at all times. He was a pleasure to meet and very curious.

I was contacted by the Service Tech soon after calling my request to the main Milgard office. The date/time they provided me did not work for me but they called back with another date/time that was satisfactory. Service was within the time frame stated and completed in short order.Mahalo (thank you) for a job well done.

I am Very Happy with Milgard. They are Awesome. I bought windows for my whole house back in 2011 and the window started losing the Argon gas in the middle which caused the window to lose clarity. I called customer service and they were very helpful in identifying which window to replace and setting up the repair appointment. The repair specialist that came out was awesome as well. After he replaced the windows I showed him a concern I had with a window that was not scheduled to be replaced and he fixed it anyway. So, from start to finish every aspect of Milgards service was Outstanding. Thank you so much.!!!

I was able to go on a manufacture tour and WOW I was highly impressed! Milgard really has a smart, clean, top notch operation going that makes me super happy to be working with them! The product, service and price cannot be beat!

It took from the day after Labor Day, 2017 until Feb 1 2018 to get a window whose seal had failed replaced.

Time from initial complaint to service was three weeks, involved about a dozen e-mails and phone calls with Lowe's (from whom we bought the door), and very little communication with Milgard. They e-mailed a report saying they would be in touch within 48 hours, and in fact took nearly a week, and it seems like it was only prodding from Lowe's that got them to actually call. At this point, they left a voicemail and scheduled an appointment without talking to us at all, or asking whether it was convenient (it was not).

All that said, the tech who came out was great: super-professional, competent, and careful to make sure everything worked perfectly.

In sum, Milgard showed very little interest in fixing several major errors in their order (they sent us a door with a fin instead of a block, and included an improperly sized and thus non-functional retractable screen door). With a whole lot of help from Lowe's, they finally sent out one of their service techs. The service tech was great, so it is worth being very very persistent.

The Milgard service team is excellent!Being a GC in the San Francisco Bay Area it's good to know when something goes wrong with a Milgard product (which is not that often) it is good to know that their service team is there to help correct any issue. Top shelf service!

Initial call was because screen installers said some screens did not fit properly and would need to be replaced. Screen installers did not write up new job ticket and it took weeks to get a service person out to evaluate the screens. Scheduling took weeks after the job ticket was created.

Service person kept the appointment and was on time. He was professional and looked at all screens. When I was told that some screens would need to be replaced because they did not fit properly, I thought it was because they were too loose. The service person said they were fine and were with in acceptible demensions. We found one screen that needed to be replaced and the service person measured the screen and will have it shipped to me.

Overall he performed well.